Terms of service

Welcome to the official AC Grand Rapids online store. These Terms & Conditions ("Terms") govern your use of the AC Grand Rapids website, online store, and related services (collectively, the "Site"). By accessing or using this Site, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Site.

1. About AC Grand Rapids

This Site is owned and operated by AC Grand Rapids ("AC Grand Rapids," "we," "us," or "our").

Questions regarding these Terms or your order may be directed to:

AC Grand Rapids
Email: shop@acgrandrapids.com
Phone: (616) 407-2374
Address: 200 Ottawa Ave NW, Grand Rapids, MI 49503

2. Eligibility

You must be at least 13 years old to use this Site. By placing an order, you represent that you are at least 18 years old or have the permission of a parent or legal guardian.

3. Products and Availability

We make every effort to display products, colors, descriptions, and pricing accurately. However:

Product colors may vary based on your screen settings.
Merchandise availability is subject to change without notice.
We reserve the right to limit quantities purchased.
We reserve the right to discontinue products at any time.

Adding an item to your shopping cart does not guarantee its availability.

4. Pricing

All prices are listed in U.S. Dollars.

Prices do not include applicable taxes or shipping charges unless expressly stated.

We reserve the right to correct pricing errors and cancel orders affected by pricing inaccuracies.

5. Orders and Payment

By placing an order, you authorize AC Grand Rapids to charge your selected payment method for all applicable charges, including taxes and shipping fees.

We reserve the right to:

Refuse or cancel any order
Limit quantities
Verify payment information
Cancel orders suspected of fraud or unauthorized activity

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.

6. Shipping

Shipping times displayed on the Site are estimates only and are not guaranteed.

AC Grand Rapids is not responsible for delays caused by:

Carriers
Weather
Supply chain disruptions
Incorrect shipping information provided by the customer

Risk of loss transfers to the customer upon delivery to the shipping carrier.

7. Returns and Exchanges

We want you to be happy with your purchase.

Merchandise may be returned or exchanged within 30 days of delivery provided that:

Items are unworn and unused
Original tags remain attached
Proof of purchase is provided

The following items are not eligible for return:

Final sale merchandise
Customized or personalized products
Gift cards

Customers are responsible for return shipping costs unless the item was defective or shipped incorrectly.

AC Grand Rapids reserves the right to refuse returns that do not meet these requirements.

8. Promotional Offers

Promotional codes:

Cannot be combined unless specifically stated
Have no cash value
May be modified or canceled at any time

Promotions may exclude certain products or categories.

9. Intellectual Property

All content on this Site, including:

AC Grand Rapids logos
Team names
Graphics
Photography
Videos
Text
Designs

is the property of AC Grand Rapids or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

Use the Site for unlawful purposes
Attempt to interfere with Site operations
Upload malicious software or code
Infringe on intellectual property rights
Misrepresent your identity

We reserve the right to restrict access to users who violate these Terms.

11. Third-Party Links

The Site may contain links to third-party websites.

AC Grand Rapids is not responsible for the content, policies, or practices of third-party websites.

12. Disclaimer

The Site and all products and content are provided on an "as-is" and "as-available" basis.

To the fullest extent permitted by law, AC Grand Rapids disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

13. Limitation of Liability

To the fullest extent permitted by law, AC Grand Rapids shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of merchandise.

Our maximum liability shall not exceed the amount paid by you for the applicable order.